DriftAI Tool
Conversational AI for sales and customer engagement.
drift.com
Last updated: Jan 27, 2026
About Drift
Drift pioneered the conversational marketing category, using AI-powered chatbots and live chat to convert website visitors into customers. The platform focuses on creating buyer-first experie
Pros
- •Revenue-focused
- •Strong AI conversations
- •B2B expertise
- •CRM integration
- •Meeting booking
Cons
- •Very expensive
- •Enterprise focus
- •Complex setup
- •Overkill for small sites
Key Features
- AI chatbot
- Live chat
- Meeting scheduling
- Video
- Conversation intelligence
- CRM sync
- Revenue attribution
Use Cases
- →B2B sales
- →Lead qualification
- →Meeting booking
- →Website conversion
- →Account engagement
- →Revenue acceleration
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